Car Rentals

Flexible Car Rental Software that grows with your business

Caren is ideal for car rentals and car rental suppliers of any size.

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  • Scalable SaaS car rental platform that is hosted in the cloud
  • Easy to use and modern online UI available on any devise
  • Suitable for car rentals off any size. Caren can grow with your company and we offer adaptive pricing based on rental size and/or usage
  • Built in reporting and optional connections with Power BI or other reporting services
  • Frequent upgrades with new features and improvements to keep software up to date with market demands
  • Premium support via online chat, email or phone. What ever you prefer. No hidden support charges
  • Powerful API and connectivity features to connect with online channels and OTAs

Multi Platform Solutions

Caren Rental is a multi platform solution available on any device to facilitate remote deliveries. The modern and intuitive user interface requires minimum training for new rental staff. Caren is also available in kiosk mode for self-service customers.

  • Minimise training time and onboarding of new staff
  • Available on desktops, tablets and smartphones
  • Kiosk Solution available for self-service
  • New UI coming in June 2021

Fleet Mangement

Manage all vehicle information in Caren and organise your fleet into classes and groups. Mange your fleet across multiple locations with clear insights into availability and shortages. View and analyse the rental duration, utilisation, and revenue for each of your vehicles.

  • Heat map of utilisation for vehicle classes
  • Calendar view of units allocated to reservations
  • Track revenue and utilisation down to units
  • Control availability and block for maintenance

Reservations

Manage all your reservations and customer information in Caren. Keep track of online and offline bookings across multiple sales channels. Accept direct bookings on your website or through car rental distributers and resellers via API or booking widgets.

  • Create and manage all reservations in one place
  • Track requested, confirmed and cancelled reservations
  • Track special requests and customer notes
  • View a full audit trail on all reservation updates

Customer Messaging

Send automatic messages to customers depending on reservation status and personalise you communication by creating custom emails, invoices and contracts and send the directly from Caren using templates.

  • Personalised emails and documents
  • Automated pre arrival email for upsell and crosssell
  • Broadcast important messages to rental customers during on-going rental i.e. for safety and security
  • Follow up with automatic emails for customer reviews and ratings on all major channels

Prices and Rate Management

Setup prices and rate plans in any currency and control across multiple sales channel. Create a hierarchy of rate plans, inherit rates between classes and apply sophisticated price rules to maximise the margin of each rental.

  • Base rate plans and derived rate plans in any currency
  • Vehicles can inherit base rate from another class
  • Powerful offer system to create bundles and pakcages
  • Affiliate system and Coupon codes for promotions

Reports

Know how well you rental business if performing with detailed reports on reservations, utilisation, customers, revenue, outstanding payments and fleet performance.

  • Built in reports to view performance at a glance
  • Export detailed data in Excel or .csv format
  • Power BI reports available as an add-on

Frequently asked questions about Caren

The Caren Rental trial gives you access to all features in the Basic plan. You can upgrade your plan once you’ve created a free trial account.

No, you can start your Caren Rental trial on the Basic plan without entering any credit card information. When you decide to subscribe to Caren, you can select a plan and provide your payment details.

Caren is cloud based system and setup is instantaneous from sign-up. We take the liberty to review all the signups on our servers just to make sure to keep the environment free of spam. After the approval you are good to go.

You can use your credit card to pay for your subscription.

You can upgrade or downgrade your subscription from within your account at any time.

There are no fees for booking days and we do not charge a booking fee for any direct bookings. We do integrate with payment gateways like Stripe, Valitor, SaltPay and Rapyd and you can expect payment processing fees on transactions.

We offer a live chat inside the system and on our website during service hours. Our Support website is open 24/7 where you can access a library of articles and documentation on how to use Caren. We also offer training webinars and custom sessions on request.

Our support team is based in Iceland and our operating hours for normal customer support are every workday from 8:00 to 17:00 GMT. We also operate a 24/7 monitoring service to make sure that all systems are operational.

Yes. If you ever decide that Caren isn’t the best solution for your rental business, you can cancel your account at any time.

Caren is developed by Origo hf, an ISO/IEC 27001 certified compmany in Information security management, which guarantees high security standards. Security is our top priority. We offer ready to use GDPR data processing agreements to all our customers which saves both time and legal fees.

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