Caren Self-Service

Advanced self-service features for car rental customers

Caren Self-Service offers everything from customer portal to manage bookings, online check-in and self services key delivery and drop-off.

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Caren Self-Service Features

Caren is a feature rich car rental platform for modern car rentals.

Online Bookings

Allow your customers to book directly on your website or via a connected distribution channel or an OTA. Get a full blown booking website with Caren Web or place a booking widget on any existing website.

Customer Portal

Allow customers to make modifications, upgrades or cancellation as based on booking rules and cancelation policies. Customers can also access full rental history and details about ongoing rentals.

Online Checkin

Offer online checkin before arrival. Step by step process to gather detailed customer and driver information, offer upsell, collect deposit and finalise payment and signing of electronic rental contract.

Self-Service Pickup & Dropoff

Want to shorten the queues or offer after-hours self-service? Streamline key access for your car rental customers with a smartbox solution for key pick-up and drop-off.

Customer Messaging

Automate all customer communication pre and post arrival. Send reminder emails and notify customers when online checkin is available. Send an email or SMS with key access code when key is ready for pickup .

Car Rental Kiosks

Offer a self-service kiosk checkin at reception for customers that have not completed online checkin. Ask for detailed customer and driver information, offer upsell, collect deposit and finalise payment and signing of rental agreement.

Manage My Bookings and Online Checkin for Car Rental Customers

The Caren customer portal is an out of the box web application fully branded for individual car rental companies. Offer customers to access their bookings with booking details or create accounts and login to their accounts to access all bookings, history, invoices and rental agreements. Integrated with social logins like Google and Facebook.

Check out KeyCafe Website

We partner with KeyCafe for simple self-service key delivery via Smartbox

Car rentals can integrate KeyCafe smartboxes with Caren Rental and streamline pick-up and drop-off of car keys at the start or end of the rental.

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