Car rental management software

Fleet Inventory & Online Booking System for Car Rentals

Caren Rental is a fleet inventory and booking system for car rentals of any size. It is a feature rich solution that allows car rentals to organise a fleet of vehicles, accept online bookings, manage orders, and maximise the performance of their car rental business.

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Highlights of Caren Rental Features

Caren Rental brings fleet management, rates and reservations together. Connect it with customer self-service, online booking tools and the Caren API.

Fleet Management

Manage your vehicle inventory and fleet availability alongside reservations, with configurable scheduling tools.

Dynamic Rates & Prices

Dynamic prices and rate management for vehicles and extras down to seasons, days and offers, coupons and affiliates.

Payment Gateways

Use a built in payment gateway from Stripe, Paypal or Valitor. You can also integrate with your own payment gateway using our API.

Booking Channels

Ready to use booking engines and websites, embeddable booking widgets and a flexible API if you wish to build your own or connect with external channels and OTAs.

Customer Self-Service

Take customer self-service to the next level with a customer portal, online check-in, electronic rental agreements and self-service key delivery.

Customer Messaging

Schedule automatic emails and SMS to send pre-arrival emails, important notifications during the rental or to follow up post rental to ask for reviews or encourage re-bookings.

Caren Rental Product Tour

The online interface of Caren Rental is breath of fresh air. The new clean and simple design puts it in a category of its own. The intuitive backend makes it easy for car rental staff to learn how to use and minimises training cost.

Available Add-ons and Integrations

Caren Rental brings fleet management, rates and reservations together. Connect it with customer self-service, online booking tools and the Caren API.

Scrive e-Contracts

Caren has built in support for Scrive the electronic signature solutions used by number of car rentals world wide.

KeyCafe

KeyCafe is a perfect solution for smart key management and key exchange. A simple way to offer self service pick-up and drop-off of keys at the start and end of rental.

Power BI

Ready to use Power BI reports for business intelligence and detailed analysis of sales, bookings, customer segments, fleet and utilisation.

Openexchange.com

Caren is integrated with openexchange.com for currency conversion and multi currency options. The feature is built into Caren and does not require any additional setup.

Upsell Guru

Automatically send upgrade offers to customers on vehicles, insurance or extra. Allow customers to offer on upgrades, make counter-offers or automatically accept offers that meet the minimum amount.

Additional APIs

Take advantage of the Caren API to build custom car rental solutions on top of the Caren Platform or connect with internal systems for business intelligence, data analysis, accounting or anything you can dream of.

Explore the Full List of Caren Rental Features

Caren comes packed with easy-to-use tools and features. Listed below are the features and integrations available in Caren to manage rentals, accept bookings and excel at customers service.

Core Modules
Sales
Payments
Operations
Administration

Dashboard

View all daily activities on your dashboard including upcoming pick-ups and returns and life feed of new booking requests and confirmations.

Fleet Management

Organise and manage your rental fleet into classes and groups. Get detailed insights into availability and utilisation.

Customer Bookings

Receive direct bookings on your website or via OTA. View and filter reservations based on status or any booking data.

Deliveries

View reports of upcoming pick-up and returns for any chosen timeframe and location to always be ready for your customers.

Pricing

Create tiered rate plans and advanced pricing rules for vehicles down to seasons, days, offers, coupons and affiliates.

Accounting

Customer folio with all line items and payments. Generate invoices and send to accounting systems.

Fleet Maintenance

Manage cleaning and services and schedule maintenance on vehicles. Keep a log of all services and expenses.

Reports

Monitor performance and revenue. Reports can be exported and data can be pushed to PowerBi for additional processing.

Reservations

Booking requests and reservations for vehicles, extras and insurances.

Online Bookings

Accept bookings online directly on your website or via a connected sales channel.

Booking Widgets

Boking widgets available to be placed on any existing website. Share with affiliates or partners.

Customer Database

A complete list of customers and their orders.

Sales Channles

Setup multiple sales channels and control currencies and prices for each cannel.

Promotions

Schedule offers and promotions on vehicles, insurances or extras. Share promo codes or define complex discount conditions.

Customer Portal

Offer customers a way to manage their bookings, book extras or make updates. Offer upgrades or extended rental based on availability.

Currencies

Configure multiple currencies per sales channel and get automatic conversions or manually control conversion rates.

Payments

Multiple payment options supported per sales channel. Integrated payment gateways for charges, refunds and card storage.

Partial Payments

Accept partial payments and deposits on bookings. Automate collection of remaining balance on a set date before arrival.

Security Deposits

Get authorisation for security deposits that can be charged for surcharges and fines.

Refunds

Accept partial payments and deposits on bookings. Automate collection of remaining balance on a set date before arrival.

Stripe

Accept payments with Stripe via connected accounts.

Valitor

Accept payments with Valitor online payment gateway, payment page or with credit card terminals at the counter.

SaltPay

Accept payments with SaltPay online payment gateway or payment page.

Rapyd

Accept payments with Rapyd online payment gateway or payment page.

Fleet Calendar

Zoom in on specific fleet categories, view assigned units, spot potential conflicts and check availability for any date range

Fleet Heatmap

View a utilisation heat map on specific fleet categories for upcoming seasons.

Fleet Management

Organise your rental fleet into classes and groups. Manage all vehicle information. Control availability, stop sales or schedule blocked dates.

Units

Manage unit specifications, milage and maintenance. Monitor revenue and expenses on each rental unit to understand ROI.

Pick-up & Drop-off

See which units need to be prepared for pick-up and which units are being returned and need to be inspected.

Rental Agreements

Customisable rental agreements for signing at the counter or digitally.

Overdue

See which rentals are overdue for pick-up or return.

Cleaning Report

View cleaning report for each branch and update vehicle status when completed.

Locations & branches

Manage multiple locations and branches. Map to global locations.

Buffer Time

Configure buffer time for your vehicles to allow for cleaning and inspection between rentals.

Block Dates

Schedule block dates for entire vehicle classes or individual units.

Unit Service Log

Add notes from rental staff or customers to unit service history. Keep track of damages and repairs.

Rental Settings

Configure default settings and rental information. Full support for multi rental setup .

User Managment

Create and manage user accounts for staff. Control user access to system modules and features.

Languages

Set default and secondary languages for rentals and sales channels. All rental content can be translated.

Templates

Templates for customer emails, rental terms and rental agreements. Schedule default booking emails pre and post rental.

API Keys

Generate API keys for integrations and connections.

Images

Use Image manager to view and manage photos of vehicles and other brand imagery to use in templates.

Currencies

Configure default and secondary currencies. Get atuomatic conversions or manually set conversion rates.

Payment Options

Configure default payment options for sales channels and rentals.

Frequently asked questions about Caren

The Caren Rental trial gives you access to all features in the Basic plan. You can upgrade your plan once you’ve created a free trial account.

No, you can start your Caren Rental trial on the Basic plan without entering any credit card information. When you decide to subscribe to Caren, you can select a plan and provide your payment details.

Caren is cloud based system and setup is instantaneous from sign-up. We take the liberty to review all the signups on our servers just to make sure to keep the environment free of spam. After the approval you are good to go.

You can use your credit card to pay for your subscription.

You can upgrade or downgrade your subscription from within your account at any time.

There are no fees for booking days and we do not charge a booking fee for any direct bookings. We do integrate with payment gateways like Stripe, Valitor, SaltPay and Rapyd and you can expect payment processing fees on transactions.

We offer a live chat inside the system and on our website during service hours. Our Support website is open 24/7 where you can access a library of articles and documentation on how to use Caren. We also offer training webinars and custom sessions on request.

Our support team is based in Iceland and our operating hours for normal customer support are every workday from 8:00 to 17:00 GMT. We also operate a 24/7 monitoring service to make sure that all systems are operational.

Yes. If you ever decide that Caren isn’t the best solution for your rental business, you can cancel your account at any time.

Caren is developed by Origo hf, an ISO/IEC 27001 certified compmany in Information security management, which guarantees high security standards. Security is our top priority. We offer ready to use GDPR data processing agreements to all our customers which saves both time and legal fees.

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